Employee listening for people analytics
What did your engagement
survey not tell you?
Your engagement survey returns the scores. Then your team spends weeks piecing together what they mean,
and leadership decides whether to believe the narrative. A Savo follow-up conversation digs
into the areas you need to know more about,
so you can share the 'why' behind the score with confidence.
How a follow-up conversation works
Pick the survey result you want to understand.
Build your follow-up conversation in Savo Event Studio™.
Send one link to the people who took the survey.
Read the Savo Insights™ report. Every finding is traced to the words behind it.
Take it into action planning, and tell people what you did.
Every engagement survey ends with a story.
The data shows what moved. It rarely shows why. So people analytics teams build an explanation from the scores and the comments, take it to leadership, and one of three things happens.
They buy the story.
You move to action planning, feeling only somewhat confident in the actions you are planning.
They buy part of it.
You go deeper on the parts in question, usually with focus groups that take weeks to put together and only the loudest voices get heard.
They don't buy it.
You go back to find out more. You mine the open-ended comments, run focus groups or interviews, or send another survey.
Two of the three paths mean more listening before anyone can act with confidence, and the first path is dependent on an untested narrative. A Savo follow-up conversation is a way to get that listening, without scheduling another survey, interviews, or focus group. Rerun the same follow-up conversation next cycle and compare the reports.
What you'll know after
a follow-up conversation
Which parts of your survey story hold up, and which were informed guesses.
Why a score moved, in the words of the people who moved it.
The fixes your people propose, if you ask them.
Every finding traced back to what people actually said.
8%
Only 8% of employees strongly agree their organization takes action on surveys.
Source: Gallup, So You Administered an Employee Engagement Survey. Now What?
Follow-up work has to cost less than the survey it explains. Savo runs at $0.50 a minute, about $5 per person on average.
For the people on the hook for the survey results
People analytics leaders and employee listening owners who run the engagement survey and get asked what comes next. I-O psychologists and researchers, this was custom-built for you.
FAQs for revenue teams
Savo can help in any industry where understanding people matters. In other words, any industry. Our current main focus areas include technology, professional services, healthcare, financial services, education, and retail, however the platform is industry-agnostic. Signal Sessions can be designed for any domain or need.
Yes. Customer sentiment, churn analysis, product feedback, and service quality assessments are all supported in our standard Signal Session templates.
Yes. Savo can help you capture knowledge across territories, competitive intelligence, pipeline quality, and new rep onboarding assessments, to name just a few use cases.
Start today