The science and the method behind a Signal Session: how interviews are structured, how conversation becomes scored evidence, and what a report can and cannot tell you.
Your first steps with Savo, from understanding what the platform does to setting up your account and team, running a first campaign, and knowing what it will cost.
What to expect before, during and after a Signal Session, how your responses are protected, and answers to the questions participants ask most.
Everything involved in taking a Signal Event interview to real participants: choosing or building an event, adding participants, launching, and tracking progress to close.
How to read the report your campaign produces, what the scores, tiers and evidence labels mean, and how to download or share the results.
Sign-in and password help, payments, balance, usage and billing history, and how campaign costs are reserved and charged.
Fixes for the problems that come up: campaigns that will not send, participants who cannot get in, reports that show no data, and billing that does not add up.
